Shipping policy

Shipping Policy

Routmere Supply currently ships orders within the United States.

Order Processing

Orders are submitted to our fulfillment partner after payment has been successfully processed. Processing times may vary before an order is handed off to the carrier.

Estimated Delivery

Most U.S. orders are expected to arrive within approximately 5–11 days after fulfillment, although delivery times may vary based on destination, carrier conditions, holidays, weather, and other circumstances outside our control.

Delivery estimates are not guaranteed.

Shipping Cost

Standard shipping is currently provided at no additional charge unless otherwise stated during checkout.

Tracking

When tracking information is available, it will be sent to the email address provided at checkout.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing an order, please contact us as soon as possible. We cannot guarantee address changes after fulfillment has begun.

Lost or Delayed Packages

If your order appears significantly delayed or tracking has not updated for an extended period, please contact Routmere Supply so we can investigate the shipment.

Questions

For questions about an order or shipment, please contact us through our Contact page.